Terms of Service
1.Who we are and acceptance
These Terms are an agreement between you and Orama LLC, a Delaware limited liability company that operates Filling the Gap ("we", "us"). By joining our waitlist, creating an account or using AI Office, you agree to these Terms and to our Privacy Policy. If you use the service for a business, you confirm you can bind it. If you don't agree, don't use the service.
2.What we provide
AI Office is a Slack-based service that gives founders a team of AI directors (CFO, Research, Product, Marketing, Design, CTO, plus a Chief of Staff). We provide the software, the AI directors and the infrastructure. You bring your office's content and decisions. We are still building it, so features may change.
3.The waitlist
- Joining the waitlist does not guarantee access to the service and does not oblige either of us to anything else.
- We decide who is invited and in what order, and we may change the criteria or the timing.
- You can leave the list at any time by writing to hello@fillingthegap.tech.
4.Your account
- You must provide accurate information when signing up
- You're responsible for activity in your account
- You must be 18 years or older to use the service
- One account per business. If you have multiple companies, sign up each separately
5.Acceptable use
You may NOT use the service to:
- Engage in illegal activity
- Send spam, phishing, or malicious content
- Attempt to reverse-engineer the AI directors or break security
- Scrape data or use automation outside normal use
- Impersonate someone else
- Harass or abuse our team or other users
- Resell the service or sublicense access without our written permission
6.Your directors and their work
- Recommendations, not professional advice. Your directors are AI. They are not your lawyer, accountant, financial advisor or any other licensed professional, and using the service creates no professional relationship. Their work can be wrong, incomplete or outdated: check what matters. The decisions you make are yours.
- Nothing goes out in your name without your yes. When your directors prepare something to send or publish on your behalf, it goes out only with your explicit approval, one send at a time: you see exactly what will go out, if you don't answer it doesn't go, and approval cannot be set to automatic. You are responsible for what you approve; we are responsible for nothing going out without your approval.
- The tools you connect. You choose which tools to connect, one integration at a time, and you can revoke each permission at any time. You confirm you have the right to share the information you connect, including information about your customers and employees, and we use it only to provide the service.
7.Content ownership
Your content is yours. Everything generated inside your office — decisions, plans, models, market analyses, conversation history, files — belongs to you. You can export, delete, or relocate it at any time.
We retain the right to use aggregate, anonymized data (e.g., "X% of customers use the CFO at least weekly") to improve the service.
8.Our intellectual property
The AI Office platform, the instructions and personas of the AI directors, our software, our brand, and our documentation are our intellectual property. You receive a non-exclusive, non-transferable license to use them while your account is active. If you send us suggestions, we may use them without any obligation to you.
9.No warranty
The service is provided "as is" without warranties of any kind, express or implied. We don't guarantee that any specific output is correct, complete, or fit for your situation.
10.Limitation of liability
To the maximum extent permitted by law, our total liability for any claims arising from your use of the service is limited to the greater of the fees you paid us in the 12 months before the event giving rise to the claim, or US$100. We are not liable for indirect, consequential, incidental, special, or punitive damages — including lost profits, business interruption, or data loss — even if we were advised of the possibility.
11.Indemnification
You agree to indemnify and hold us harmless from any claims arising from your misuse of the service, violation of these Terms, or violation of third-party rights.
12.Termination
You can stop using the service at any time by deleting your account or asking us to delete it. We may suspend or terminate your account if you violate these Terms, with notice when reasonably possible.
On termination, your access ends, but you can request an export of your content within 30 days.
13.Changes to the terms
We may update these Terms occasionally. If we make material changes, we'll notify you by email at least 14 days before they take effect. Continued use of the service after the effective date means you accept the changes. If you don't agree, you can close your account.
14.Disputes and governing law
Before filing any claim, write to us at hello@fillingthegap.tech and give us 30 days to try to resolve it informally.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Any disputes arising from these Terms or your use of the service will be resolved in the state and federal courts located in Delaware.
15.General
- These Terms and our Privacy Policy are the entire agreement between you and us about the service.
- If a provision is found unenforceable, the rest remain in effect.
- Not enforcing a provision does not waive our right to enforce it later.
- You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets.
- Neither of us is liable for delays caused by events beyond our reasonable control.
16.Contact
Questions about these Terms: hello@fillingthegap.tech. Orama LLC, Delaware, USA.